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New Drop Tees aims to provide excellent and memorable customer service with every transaction. If we or our vendor partners fail to live up to that standard, we want to know about it. All items must be returned within 14 days after the delivery confirmation date. If you are shipping your return item(s), please be sure it is shipped on or before the 14th day. Items can be returned for Marketplace credit only. Return shipping cost is non-refundable, unless there was a mistake on our end. All items must have the original tags attached, be unworn, and unwashed. FINAL SALE items are not eligible for return or exchange. Any items purchased at a discounted rate/price are considered FINAL SALE. All accessories are FINAL SALE. Custom designs and orders are considered FINAL SALE.